Get in Touch With Us

Got a question about something you read on book-of-thoth.com, spotted an outdated detail, or want to flag a payout issue with an offshore operator we cover? This page explains the ways to reach us and what we can and cannot help with.

How to Reach Our Team

Email is the most reliable way to get in touch. We read every message that comes in and try to reply within a couple of working days. Write to us at [email protected].

A quick note on what your message is about — a correction, a general question, feedback on a review — helps us route it to the right person and cuts down the back-and-forth.

What We Can Help With

• Corrections and accuracy checks — Wagering figures, minimum deposits, banking methods and payout claims change often at offshore operators. If something on our site looks out of date as of 2026, tell us and we will check it against the operator's current terms.
• Questions about how we compare casinos — If you want to know why a brand ranks where it does, or how we weigh withdrawal speed against bonus terms, ask and we will explain our approach.
• General enquiries — Questions about Egyptian Pound deposits, mobile wallet support, or how a specific game category works are all fair game.
• Content suggestions — If there's a topic relevant to Egyptian players that we haven't covered, such as a payment method or a category of new site, let us know.

What This Page Cannot Do For You

We are an independent comparison publisher, not a casino operator. That means there are limits to what we can act on:

• We cannot process deposits, withdrawals, account verification or bonus disputes — those sit with the operator you played at, not with us.
• We cannot intervene in a dispute with an offshore casino. Because these operators are not licensed in Egypt, there is no local regulator or ombudsman to escalate a complaint to. Any resolution runs through the operator's own support channel or, where one exists, the dispute process attached to its Curaçao or Anjouan licence.
• We cannot offer legal or tax advice. If you have questions about how winnings might be treated under Egyptian tax rules, speak to a qualified accountant — nothing on this site is a substitute for that.

If Gambling Is Becoming a Problem

Egypt has no National Responsible Gambling Programme and no dedicated gambling helpline. If you or someone you know is struggling with distress connected to gambling, or experiencing thoughts of self-harm, the General Secretariat of Mental Health and Addiction Treatment operates a 24-hour hotline on 16328. Please mention in your message to us if you would like pointers to further support, and we will do our best to help you find it — but a message to us is never a substitute for speaking to a trained professional.

Self-exclusion tools, deposit limits and reality checks are usually available directly within a casino account's settings. If you want to compare how different sites handle these tools before signing up, that's a better use of your time than waiting on an email from us.

What Happens After You Write to Us

A real person reads every message — we don't rely on automated replies to close out enquiries. Most messages get a response within two working days, though it can run longer if we need to verify something with an operator first. If your enquiry needs research, we'll say so rather than guessing.

Before You Write In

A few things are worth checking first, since they cover most of what people ask us:

• Minimum deposit amounts, wagering requirements and banking methods vary by operator and change without much notice — check the operator's own terms page for the current figure alongside our review.
• KYC verification timelines are set by each casino, not by us, and typically apply before a first withdrawal regardless of how fast the site advertises payouts.
• If you're weighing up options outside the mainstream Egyptian-facing sites, our page on non-GamStop casinos covers a different segment of the offshore market and may answer your question without needing to wait for a reply.

Whatever the reason for getting in touch — a correction, a question, or feedback on a review — we'd rather hear from you than have an error sit uncorrected. Thank you for taking the time.